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　　Cao Yajun (left), a "great country craftsman" in the national architectural decoration industry, works in the start-up area of Shenzhen Guangming Science City. Xinhua news agency

　　Xiong Guoan, the inheritor of Jingdezhen traditional thin-shell porcelain making skills, is "benefiting the blank". Xinhua news agency

　　Zheng Chunhui, a senior arts and crafts artist, is creating. Bright picture

　　In Xi ‘an, Shaanxi Province, Hu Min, a "national technical expert", is carrying out flame cutting. Xinhua news agency

　　Liu Yulei, a senior assembler of grand piano in Yingkou, Liaoning, assembled piano parts in the workshop. Xinhua news agency

　　Wang Shangdian, a senior lathe technician and lathe skill expert in Jinxi Petrochemical Company of China Petroleum, is using calipers to measure parts data. Xinhua news agency

　　editorial comment/note

　　Skilled workers are an important force supporting China’s manufacturing and China’s creation. Recently, the General Secretary of the Supreme Leader sent a letter to congratulate the holding of the first great country craftsman innovation exchange conference, stressing: "The working class and the broad masses of working people in China should vigorously carry forward the spirit of model workers, labor and craftsmen, adapt to the needs of the scientific and technological revolution and industrial transformation in the world today, study hard, study deeply, be brave in innovation and be the first, constantly improve their technical skills, and contribute wisdom and strength to promoting high-quality development, implementing the strategy of manufacturing a powerful country, and building a socialist modern country in an all-round way." As an outstanding representative of skilled talents, artisans in big countries are superb in skills and hard-working. They build their dreams with dexterous hands and devote themselves to their country with dedication. How did they feel and touch when they received the congratulatory letter from the general secretary? How to play a better role and contribute wisdom and strength to promoting high-quality development, implementing the strategy of building a strong country and building a socialist modern country in an all-round way? In this issue, five craftsmen from big countries are invited to tell their stories of struggle, and experts are invited to make suggestions and analyze them.

　　[First-line narration]

Sow the seeds of "ingenuity" and strive for Excellence

Narrator: Chen Zhaohai, the chief skill expert of China Communications No.1 Navigation Bureau No.3 Company.

　　A few days ago, we were attending the first great country craftsman innovation exchange conference online, and when we heard the news that the general secretary sent a congratulatory letter, we suddenly "boiled" with joy and felt glorious and proud.

　　I have been engaged in surveying for 27 years, and I have been on the front line of building ports, dams, roads and bridges. Years of work have made me deeply feel that measurement is like the "eye" of the project. Only by measuring more accurate data can the project of a big country be completed accurately. For example, the observation accuracy of calipers can only reach centimeters, and millimeters need to be estimated by ourselves. How to read the millimeter estimate more accurately? I have practiced this basic skill for 10 years.

　　At that time, because the measuring instrument total station was more expensive, the newly graduated "raw melon and an egg shaped thing" rarely had a chance to get started, so I helped master Zhao Zhenguo and carefully recorded every operation step. One day, the site builder was anxious for a set of measurement data, and it happened that the master was on vacation. At the urging of everyone, I shouldered the total station and rushed to the scene. It was my first independent measurement. Because I was nervous, I repeated the measurement and calculation several times before reporting the data. After the master came back, he not only didn’t blame me, but also praised me again and again. This encouragement and trust made the seeds of "ingenuity" take root in my heart.

　　In 2013, I participated in the construction of Dalian Xinghai Bay Bridge. In the construction of the main bridge, in order to ensure the balanced stress of the "two towers and three spans" of the bridge, the accuracy of suspension cable installation is extremely high. Every time we organize survey and lofting, we need to climb to the top of the 120-meter-high cable tower for operation. Because the construction area is more than 1 km offshore, even if it is calm, the towering cable tower will keep swinging. During more than 300 days and nights of bridge construction, I will take the lead to climb to the top of the tower as long as my work requires, and lay points and lines at an altitude of 100 meters, which ensures that all suspension cable installations are completed at one time, and also accumulates experience for similar projects in China.

　　Dalian Bay subsea tunnel project is the first immersed tunnel built in the cold sea area in China, and there is no experience for reference. The accuracy of our survey work should be based on the Zhuhai-Macao Bridge in Biaogang, and the out-of-tolerance accuracy should be within 5 cm. To this end, I and the technical center of the third company of No.1 Navigation Bureau have devoted themselves to tackling the problem of "multi-beam sounding system scanning replacing the traditional acceptance method of hydraulic concealed works". In the construction of subsea tunnel, it is normal that the wind and waves bump. However, multi-beam equipment needs to measure strictly according to the horizontal and stable geometric relationship, and the wind and waves greatly affect the accuracy of data. Inspired by the folding umbrella, we proposed to customize the connecting frames for the five sub-instruments of the multi-beam system. After four months of exploration, we finally developed a detachable connector that can be spliced and suitable for any ship type, which made the instrument grow "hands and feet" to grasp the ship’s side and stand firmly on the seabed. Compared with the workload of single-beam equipment of 6 hours, multi-beam equipment only needs 30 minutes, and the out-of-tolerance accuracy reaches the standard of 5 cm.

　　Now, I have also become the master of my disciples, and that "ingenuity" seed has been spread to more people’s hearts. I will set an example and teach my disciples to do, love and specialize in one line, so that more young people who are interested in this will embark on the road of becoming talented and serving the country with skills.

Skilled workers have both skillful hands and "ingenious thinking"

Narrator: Liu Li, an oil production worker of Team 48, No.6 Operation Area, No.2 Oil Production Plant of Daqing Oilfield Co., Ltd.

　　I was born and raised in the oil field, and I am a veritable "second generation of oil". After his father retired, he transferred to work in Daqing Oilfield. He once participated in the battle of Daqing Oilfield with Wang Jinxi. "Consolidate your achievements and continue to work hard" is what my father taught me from an early age. In 1993, I entered the "old benchmark" oil production team with excellent style — — Team 48 works.

　　At that time, everyone was working hard, and this spirit of striving for the top deeply infected me. In order to master technology better, I always carry a technical book in my bag. I go to the well during the day and try to figure it out against the real thing, and I go home to sort out my notes at night.

　　Adding packing and changing belts is our daily work. A belt weighing more than 30 kilograms, I always riveted enough to drag it to the operating table. Although I have worn calluses on my hands, I have become more and more skilled in changing belts, creating a record of changing belts for 15 seconds, which has attracted the admiration of the masters.

　　The crowbar, pipe wrench, wrench and screwdriver are my four-piece sets when washing wells, which add up to 15 kilograms. In order to reduce the weight, I changed "four pieces into one piece", and the total weight was reduced to 2.5 kg, which improved the working efficiency.

　　After tasting the "sweetness" of innovation, I wondered how to make the sealing ring in the packing box "pop out" automatically. At that time, the sealing ring in the packing box could only be replaced by pinching, which took at least 40 minutes at a time, and the oil production machine had to stop working. Once, I held a tube of lipstick in my hand and slowly turned the bottom of it, and the paste inside gradually exposed, which made me find inspiration at once. So, by disassembling the internal structure of lipstick, I developed the "up-down adjustable packing box", which shortened the operation time by three quarters and prolonged the service life of the filler by six times. Our skilled workers have not only "brute force" but also "ingenuity".

　　After 2003, I have a number of identities such as trainer, coach and senior technician, and I have an additional responsibility of training students. In 2011, Liu Li Studio was established. From the initial team of two people, it gradually developed into an innovation and efficiency alliance covering 35 types of work such as oil production and gathering and transportation, with 537 members. Just in March of this year, I was awarded the title of "Artisan of the Great Country of the Year". I have always felt that "luck" is not the only way to become a talent and serve the country with skills. Only with correct thinking, firm will and down-to-earth attitude can we achieve something.

　　A few days ago, the General Secretary of the Supreme Leader sent a letter to congratulate the first great country craftsman innovation exchange conference. As soon as the news came out, my friends and I were encouraged and competed to forward it. In the future, I will continue to work hard, do a good job of mentoring and continue to pursue my dreams with a new generation of oil people.

Push hard with your heart and let the sound cross the mountains and seas.

Narrator: Zhang Luming, radio communication designer of Guangzhou Haige Communication Group Co., Ltd.

　　I have been interested in wireless communication technology since I was a child, and I like playing with the radio. In 1984, at the age of 21, I graduated and came to the predecessor of Guangzhou Haige Communication — — Work in the state-owned 750 factory.

　　At that time, the spring breeze of reform blew the land of South Guangdong, and it became the focus of the research team to catch up with the international advanced level. In the process of single board debugging, the frequency index has been unable to meet the requirements of the whole machine. In order to solve this "stuck neck" problem, I led the team to explore and attack day and night. One day, a group of birds chirped away from the telephone pole outside the laboratory window. I looked up at them and happened to find a ceramic insulating connector between the wire and the telephone pole. So I changed my mind, not limited to improving the printed board material itself, but adding high-performance insulating materials between the printed board and key devices. In the end, the problem that plagued the team for several months was solved. This also makes me feel that innovation needs accumulation and persistence.

　　For more than 40 years, I have been fortunate to participate in and witness the development of four generations of communication technology in China. My goal is always to send and receive radio waves carrying sound with high fidelity, so that sound can cross mountains and seas.

　　In the 1990s, my company was on the verge of bankruptcy. The temptation of high salary once made me want to leave. However, I finally chose to stick to it. In 2000, Hagrid Communications was established. Flexible mechanism construction makes the relationship between enterprises and employees closer. In 2006, Luming Laboratory named after me was established. Today, "Luming Lab" has trained more than 100 technical backbones for Hagrid Communication, and they have successively broken through dozens of key technologies in the communication field, and many technologies have reached the world’s leading level.

　　In March of this year, I was elected as "Artisan of the Great Country of the Year" in 2021. What is even more surprising is that on the eve of "May 1st" International Labor Day, General Secretary of the Supreme Leader sent a congratulatory letter to the first great country craftsman innovation exchange conference. I will keep in mind the entrustment of the General Secretary, seize every minute to solve the difficult problems in the field of wireless communication technology, and "make a living and be good at it" to make China famous in the world.

"Local Experts" Running on the Road of Innovation

Narrator: Tan Wenbo, a tool worker and senior technician of China Petroleum Group Western Drilling Engineering Co., Ltd.

　　Before I went to work in the oil field, most of my impressions of Xinjiang came from the description in the textbook. My father was also an oil worker. In the era when he worked, the conditions were even more bitter. The older generation of oil people stood up the industrial backbone of the Republic with the spirit of fighting in the world.

　　When I first started working, I was thin and small, and I felt very tired in the face of high-intensity labor requirements, so I tried to make some small tools such as levers and zip lines to save my effort. These small productions have effectively improved the work efficiency and planted the seeds of invention and creation for me.

　　What really ignited the innovative flame in my heart was an experience of repairing imported equipment. At first, we asked foreign experts to repair it, but when the other party checked it a little, it said that it could not be repaired, and suggested that we replace the whole machine. However, giving up maintenance will have a huge impact on production. I volunteered, holding my breath in my heart: What foreign experts can’t fix, we China mechanics can fix it. So, I asked college students who know foreign languages to consult materials, disassemble machines and reassemble them … … After some repairs, the machine returned to normal. Later, I repaired a number of foreign imported equipment, and my colleagues called me a "soil expert".

　　Since then, the idea of "fighting for breath" has driven me to keep advancing on the road of invention and creation. For example, the original cable bridge plug setting tools are imported from abroad, so there are great risks in storage, transportation and use, and the equipment I designed is driven by electro-hydraulic pressure, which can effectively improve production efficiency and safety.

　　Along the way, I have won many honors such as "National Model Worker", "The Most Beautiful Worker in China" and "Great Country Craftsman 2018 Person of the Year". But I always feel that I still have a lot to do on the road of technological innovation. It is the older generation of oil people who constantly give us strength. I want to pass on this spirit one by one and lead more skilled people to run faster on the road of innovation.

Carve green water and green mountains to record the beautiful times.

Narrator: Zheng Chunhui, senior arts and crafts artist of Fujian Tenghui Craft Co., Ltd.

　　I was born in the countryside and have been interested in artistic creation since I was a child. There is no money to buy paper and pens at home, so I draw on the ground. Later, by coincidence, I began to learn wood carving skills and gradually became a wood carving craftsman.

　　In the past, our local woodcarving was mainly about characters, and the landscape was just a foil. But the beautiful mountains and rivers in my hometown always haunt me, and my childhood memories and classical poems I have read always urge me to carve them. So, I began to try to use the composition of landscape painting to create woodcarving with cultural elements such as China’s classical poems.

　　I have been thinking about how to integrate traditional skills into modern society. In my eyes, the creation of landscape woodcarving should not only make traditional landscape painting stand up and live, but also reflect the reality and record the times. Later, I spent several years on a camphor tree with a length of more than 12 meters, a height of more than 3 meters and a width of more than 2 meters, and created a picture of the Riverside Scene at Qingming Festival with special significance by innovating the techniques of hollow carving, through carving and Putian subtle through carving. Because of the huge volume of the work, it also won a Guinness World Record.

　　Unexpectedly, a woodcarving work has become a window to show our traditional skills, history and culture, and also a link to communicate with the world culture.

　　In 2020, I was awarded the "Artisan of the Great Country of the Year", and the nine people who won the prize with me were all technical masters from engineering and technical positions. I think this award is actually awarded to the group of folk craftsmen I represent, which represents the praise and affirmation, encouragement and spur of the party and the state to all folk craftsmen.

　　I think our fingertips not only inherit traditional skills, but also a craftsman spirit that dares to innovate and be the first. Facing the future, I will certainly live up to the earnest entrustment of the Supreme Leader General Secretary, lead more young people who are interested in it, and use our hands to lift more "Made in China" handicrafts to go abroad and amaze the world.

　　CCTV News:Since 2024, China has accelerated its layout in many places, and created low-altitude economic application scenarios and development paths through policy support and effective measures. As a strategic emerging industry competing globally, the "low-altitude economy" is accelerating its integration into all walks of life, and its market scale is growing. According to estimates, the scale of China’s low-altitude economy is expected to exceed one trillion yuan in 2026.

　　Beijing plans to open more than three low-altitude routes facing the surrounding areas.

　　《2024— The 2027 Beijing Action Plan for Promoting the High-quality Development of Low-altitude Economic Industries recently publicly solicited opinions from the public. It plans to add more than 10 application scenarios around emergency rescue, logistics and distribution, open more than 3 low-altitude routes for surrounding areas, and basically build a networked infrastructure system and low-altitude application ecology.

　　Explore "Split Flying Car Intercity Service+Intercity Ferry"

　　In terms of inter-city communication, commuter routes will be established between Daxing Airport and xiong’an new area, and between Capital Airport and Tianjin and Langfang. Explore the new application format of "split flying car inter-city service+inter-city ferry".

　　Guangdong: Give full play to the supporting advantages of manufacturing industry and cultivate industrial clusters

　　The Action Plan of Guangdong Province to Promote the High-quality Development of Low-altitude Economy (2024— In 2026), it is proposed to give full play to the supporting advantages of manufacturing industries in Dongguan, Foshan, Jiangmen and other cities, cultivate low-altitude economic industrial clusters with global competitiveness, and strive to achieve a low-altitude economic scale of more than 300 billion yuan by 2026.

　　At present, Dongguan has gathered enterprises related to the industrial chain, such as UAV assembly, low-altitude flight and low-altitude support, to seize the "low-altitude blue ocean". In Shenzhen, the capital of drones, the construction of "four networks" of low-altitude economic facilities network, air network, air route network and service network has been accelerated.

　　Jiangsu: Strengthening Key Technologies and Accelerating the Layout of Application Scenes

　　In Jiangsu, Suzhou, Nanjing, Yangzhou and other places, through policy support and effective measures, enterprises are encouraged to strengthen core technology research, accelerate the layout of low-altitude economic application scenarios, and guide social capital to participate in low-altitude economic development.

　　Based on the local resource endowment to guide the effective agglomeration of factor resources

　　The data shows that by the end of 2023, there were over 1.26 million drones in China, an increase of about 32% year-on-year; There are 690 registered navigation enterprises nationwide, 2.5 times that of 2015. Experts said that for technology-based enterprises, finding a matching application scenario for technology is the primary factor for product landing. For local governments, it is necessary to base themselves on local resource endowments, grasp the needs of people’s livelihood, and guide key resources such as technology, capital and talents to effectively gather in key enterprises to improve the modernization level of industrial chains.

　　The sixth C919 aircraft was officially delivered to China Eastern Airlines.

　　May 28th is the first anniversary of commercial operation of domestic large aircraft C919. On the evening of May 27th, Comac China officially delivered the sixth C919 aircraft to China Eastern Airlines, which was the first aircraft that China Eastern Airlines ordered 100 new C919 aircraft.

　　According to reports, compared with the first five received C919 aircraft, this aircraft has been optimized and upgraded in terms of cockpit system display and cabin entertainment system.

　　With the delivery of 100 orders, China Eastern Airlines C919 fleet will continue to grow. It is estimated that by the end of 2024, the fleet of China Eastern Airlines C919 will reach 10, and the flight routes will continue to be "new".

　　"Instructors" of the Central European Class Busy at the Port

　　In the first four months of 2024, there were 2,545 trains in Central Europe (Central Asia) passing through the Khorgos railway port, up 2.4% year-on-year. Every day, it is a busy scene here. After "95", the shunting instructor Kurken Ma URI witnessed the development and changes of the port in his busy schedule.

　　Kurken Ma URI, 28, is a shunting instructor at Horgos Station. He introduced that this shunting yard is as big as 140 football fields, and there are 4 shunting groups working at the same time every day on 41 operation lines. Shunting operation is like threading a needle, and there can be no carelessness.

　　With the increasing number of China-Europe trains entering and leaving the Khorgos railway port, Kurken Ma URI and his colleagues are also busier. As soon as a Central European train has been organized, they will immediately carry out the subsequent shunting operation.

　　After 10 hours of homework, Kurken Ma URI and his colleagues completed 29-hook shunting operations. What makes them happy is that the hard work is in exchange for the safe and efficient operation of China-Europe trains.

　　With the continuous promotion of high-quality joint construction of the "Belt and Road", in recent years, the inbound and outbound trains of Horgos Station have increased year after year. Witnessed and experienced these changes personally, which also made Kurken Ma URI feel deeply.

　　Kurken Ma URI, shunting director of the operation workshop of Horgos Station, said that five years ago, their workload was not so heavy, and the average daily operation was only two or three trains. The varieties of goods included fertilizer and sugar. It’s different now. Now there are 40 or 50 trains running every day on average. The variety of goods used to be single, but now there are more mechanical and electrical products, daily necessities and cars. This shows that China has closer and closer exchanges with Central Asian and European countries.

directory

1. Yin Chongyi v. Wuhan Hanfu Supermarket Co., Ltd. Hanyang Branch Sales Contract Dispute

2. Liu Xin v. Shaanxi Lixin Pharmacy Sales Contract Dispute

3. Wang Xin v. Xiaomi Technology Co., Ltd. Online shopping contract dispute

4. Li Xiaodong v. Jiuxian.com e-commerce joint stock company online shopping contract dispute case

5. Yang Bo v. Bayannaoer Hezhong Yuantong Express Co., Ltd. Wulat Qianqi Branch and Fu Yingchun Online Shopping Contract Dispute

6. Fan Jianwu v. Guangdong Provincial Cultural Relics General Store Sales Contract Dispute

7. Yu Aoyong v. Bi Liping Product Seller Liability Dispute

8. Wang v. Beijing Yiluyou Baby Products Co., Ltd. Service Contract Dispute

9. Wu Junmei v. Zhejiang Pingyun Commercial Trading Co., Ltd. Sale and Purchase Contract Dispute Case

10. Wang Yi v. Tianjin Zhongjin Peixian Automotive Service Co., Ltd. Dispute over the sale contract

I. Yin Chongyi v. Wuhan Hanfu Supermarket Co., Ltd. Hanyang Branch for a dispute over a sales contract

– An operator selling expired food is an act of selling it knowing that the food is unsafe. Consumers have the right to request a refund of the payment and pay ten times the price for compensation.

(1) Basic case

On June 17, 2013, Yin Chongyi paid 251 yuan to Wuhan Hanfu Supermarket Co., Ltd. Hanyang Branch (hereinafter referred to as Hanfu Supermarket) to buy a box of Taohuaji Ejiao cakes. The production date stated on the outer packaging of the food was August 7, 2012, and the shelf life was 10 months. After purchasing, Yin Chongyi found that the food had passed the shelf life, and asked the supermarket to return the goods to no avail. He then sued the People’s Court of Hanyang District, Wuhan City, Hubei Province, requesting Hanfu Supermarket to refund the payment of 251 yuan, compensate 2510 yuan ten times the payment, pay 3,000 yuan for transportation and 3,000 yuan for spiritual comfort.

(2) Referee results

The court of first instance held that the shopping invoice provided by Yin Chongyi could prove that he had established a sales contract relationship with Hanfu Supermarket. It was determined whether the Taohuaji Ejiao cake that Yin Chongyi now held that had expired and based on which he filed a lawsuit was the product sold by Hanfu Supermarket at that time. First of all, Yin Chongyi provided the actual product and the shopping invoice, which completed the burden of proof to prove that consumers shopped, and Yin Chongyi reported the situation to Hanfu Supermarket on the day of purchase and requested a return. The two parties failed to negotiate and appealed to the Hanyang Branch of Wuhan Administration for Industry and Commerce on the same day. Yin Chongyi reported the product quality problem in a timely manner. Although Hanfu Supermarket argued that the expired Peach Blossom Ji Ejiao Cake that Yin Chongyi requested to return was not provided by Hanfu Supermarket, it did not submit to the court the evidence of purchase at the same time to prove that it was not sold by Hanfu Supermarket, and the Peach Blossom Ji Ejiao Cake provided by Yin Chongyi was not a batch of products. Hanfu Supermarket cannot provide complete food purchase inspection records and should bear the burden of proof. Its sale of food beyond the shelf life is prohibited by law. Accordingly, the court of first instance, in accordance with Article 96 of the Food Safety Law, ordered Hanfu Supermarket to refund the payment of 251 yuan, compensate 2510 yuan ten times the payment, and compensate Yin Chongyi 500 yuan for transportation expenses. Hanfu Supermarket appealed on the grounds that the facts found in the original trial and the applicable law were wrong. Wuhan Intermediate People’s Court 2nd-round Moderation held that Hanfu Supermarket’s claim that the goods involved in this case were not sold by it, but it could not provide sufficient evidence to prove it, and it had no objection to the shopping invoice issued by Yin Chongyi, so it did not support its claim. Hanfu Supermarket’s sale of expired food is prohibited by law and should be liable for compensation according to law. The court did not support the claim that it did not deliberately sell expired food and should not be liable for compensation, and the judgment upheld the original judgment.

Liu Xin v. Shaanxi Lixin Pharmacy Sales Contract Dispute

– The operator sells health food with counterfeit other batches, which is the sale of food that is known to be unsafe. Consumers have the right to request a refund of the payment and pay ten times the price for compensation.

(1) Basic case

On October 19, 2012, Liu Xin paid 280 yuan to Shaanxi Lixin Pharmacy (hereinafter referred to as Lixin Pharmacy) to buy 4 boxes of "Fast Slimming and Weight Loss Capsules". The product packaging indicated that the approval number was Weishijianzi (2003) No. 0129. After Liu Xin purchased it, it was unopened and uneaten. After logging on to the website of the State Food and Drug Administration, he found no relevant information on the product. According to the approval number Weishijianzi (2003) No. 0129 indicated on the product packaging, it was found that the name of the health product under this number approved by the Ministry of Health of the People’s Republic of China was: "Qiaomei Brand Weight Loss Capsules". Liu Xin believed that the health food he purchased was not registered with the State Food and Drug Administration and should be an unqualified counterfeit product. Therefore, he sued the People’s Court of Lianhu District, Xi’an City, Shaanxi Province, requesting Lixin Pharmacy to refund 280 yuan and ten times the purchase price of 2,800 yuan.

(2) Referee results

After trial, the court held that the "fast slimming and weight loss capsules" sold by Lixin Pharmacy were health food, and the approval number marked on the food was inconsistent with the product name "Qiaomei brand weight loss capsules" of the same approval number on the website of the State Food and Drug Administration. Lixin Pharmacy also failed to provide supporting documents for the production of the product. Article 5 of the "Health Food Management Measures" stipulates: "All foods claiming to have health care functions must be reviewed and confirmed by the Ministry of Health"; Article 21, Item 5 of the Measures stipulates: "Health food labels and instructions must comply with relevant national standards and requirements, and indicate the health food approval number". The health food "Quick Slimming and Weight Loss Capsules" sold by Lixin Pharmacy is a product with a fraudulent approval number, and its behavior violates the above provisions. Lixin Pharmacy, as a seller, failed to review the relevant approval certificate when purchasing, so that the product entered the circulation link. Its behavior constitutes the second paragraph of Article 96 of the Food Safety Law "Selling food that is knowingly not in line with food safety standards", and should be returned and refunded according to law and paid compensation. The court then ruled that Lixin Pharmacy should refund Liu Xin 280 yuan for the goods and compensate Liu Xin ten times the shopping price of 2,800 yuan. Lixin Pharmacy did not appeal.

III. Wang Xin v. Xiaomi Technology Co., Ltd. Online shopping contract dispute

– If the seller sells goods online with price fraud and induces consumers to buy the goods, even if the quality of the goods is qualified, the consumer has the right to request the seller to "refund one to three" and guarantee compensation.

(1) Basic case

On April 8, 2014, Xiaomi Technology Co., Ltd. (hereinafter referred to as Xiaomi) published an advertisement on its official website showing: 10400mAh mobile power supply, with a special price of 49 yuan for the "Rice Noodles Festival". On the same day, Wang Xin ordered the following two mobile power supplies on the website: Xiaomi Metal Mobile Power 10400mAh silver 69 yuan, Xiaomi Mobile Power 5200mAh silver 39 yuan. After Wang Xin submitted the order, he paid 108 yuan to Xiaomi through Alipay on the same day. On the 12th of the same month, Wang Xin received the above two mobile power supplies and matching data cables. On the 17th of the same month, Wang Xin found that the original data cable using the 5200mAh mobile power supply could not fully charge the mobile phone, so he contacted Xiaomi’s customer service and asked to exchange the data cable. Xiaomi agreed to exchange and has received the data cable. Afterwards, Wang Xin sued the People’s Court of Haidian District, Beijing, on the grounds that Xiaomi had committed price fraud against him, requesting the cancellation of the online shopping contract. Wang Xin returned two sets of mobile power supplies involved in the case to Xiaomi, and requested Xiaomi to: 1. Compensation for Wang Xin 500 yuan; 2. Refund Wang Xin’s purchase price of 108 yuan; 3. Pay Wang Xin’s courier fee of 15 yuan; 4. Compensation for Wang Xin’s transportation, printing, and copying fees of 100 yuan.

(2) Referee results

The court of first instance held that the online shopping contract involved in the case was valid, Xiaomi’s behavior did not constitute fraud, and Wang Xin’s lawsuit request was insufficient, so the judgment rejected his lawsuit request. Wang Xin refused to accept it and appealed to the Beijing First Intermediate People’s Court, claiming that Xiaomi had advertised the original price of 69 yuan a week in advance for the "Rice Noodles Festival" to sell for 49 yuan, deceiving consumers to queue up to buy. The advertisement was still there on the day of sale, but the goods were sold for 69 yuan. Xiaomi set a regular panic buying for online shopping, and the panic buying time was less than 20 minutes, which constituted price fraud. The 2nd-round Moderation Court held that the online shopping contract involved was valid, and consumers had the right to arm’s length transaction and the right to know about the goods. Due to the particularity of Xiaomi’s online panic buying sales method, the advertisement is directly linked to the panic buying interface of the product and consumers need to express their intention to buy in a short period of time. Wang Xin agreed with Xiaomi’s advertising price of 49 yuan, so the price of panic buying on the day of the "Rice Noodles Festival" should be 49 yuan. However, as can be seen from the order details on Xiaomi’s website, Wang Xin placed an order at 14:30 on April 8, 2014, and the price of the 10400mAh mobile power supply in the order was 69 yuan instead of 49 yuan. Xiaomi now acknowledges that there is an error displayed on the activity interface of Xiaomi Mall, and there is an inconsistency between the advertising price and the actual settlement price, but it is interpreted as an error in the computer background system. Since Xiaomi did not make a statement to consumers on the Internet about the error in its background after the fact, and it had no evidence to prove that its computer background failed on the day of the "Rice Noodles Festival", the 2nd-round Moderation Court found that Xiaomi had deliberately defrauded consumers. Wang Xin’s request for fraudulent request to revoke the contract for the 10400mAh mobile power supply was reasonable. For the other power supply, both parties agreed to terminate the contract, and the 2nd-round Moderation Court granted it. Accordingly, the court ruled that Wang Xin returned the above two mobile power supplies to Xiaomi Company according to law, and Xiaomi Company guaranteed compensation to Wang Xin of 500 yuan, refunded Wang Xin’s payment of 108 yuan, and rejected Wang Xin’s other claims.

Four, Li Xiaodong v. Jiuxian.com e-commerce joint stock company online shopping contract dispute case

– The e-commerce company, as a seller, has fraudulent behavior in the process of using other people’s networks to sell goods. After the transaction, it reaches a compensation agreement with the consumer and fails to fulfill it. The consumer has the right to request the seller to bear compensation liability in accordance with the agreement.

(1) Basic case

On August 9, 2012, Li Xiaodong bought 6 bottles of Baijiu sold by Jiuxian.com e-commerce joint stock company (hereinafter referred to as Jiuxian.com) on Taobao. The online product page described it as [Baijiu China Famous Brand 52 Degrees Wuliangye (1618) 500ml Special Price], and the transaction price was 8349 yuan. After the transaction was completed, Li Xiaodong checked the above webpage and found that the Baijiu purchased in Jiuxian.com’s Taobao store won the bidding of the product "special price and original price" equal, so he reported it to the Beijing Price Reporting Center. Afterwards, Li Xiaodong and Jiuxian Company reached a "Understanding Agreement", agreeing that the two parties would complete the return and refund procedures within 5 days after the signing of the agreement. Jiuxian Company compensated Li Xiaodong 8,394 yuan, and if one party breached the contract, it would bear 20% of the total amount of liquidated damages. Because Jiuxian Company failed to fulfill the agreement, Li Xiaodong sued to the People’s Court of Binhai County, Jiangsu Province, requesting Jiuxian Company to compensate 8,394 yuan and bear liquidated damages of 1678.8 yuan.

(2) Referee results

The court under suit held that business operators should follow the principles of voluntary, equal, fair, and good faith when conducting transactions with consumers. In the course of transactions, business operators should provide consumers with true information about the goods and must not make false propaganda. In the course of online transactions in this case, Jiuxian Company misled consumers by selling special goods online. Its behavior constituted fraud and should bear legal responsibility according to law. Li Xiaodong reached an understanding agreement with Jiuxian Company in the process of claiming compensation. Because Jiuxian Company failed to perform its obligations in accordance with the agreement, its behavior constituted a breach of contract and should bear the liability for breach of contract. Therefore, Li Xiaodong’s lawsuit request for Jiuxian Company to perform its compensation obligations in accordance with the agreement complies with the law and should be supported according to law. After being legally summoned by the court of appeal, Jiuxian Company refused to appear in court to participate in the lawsuit without justifiable reasons, which was regarded as giving up its right to defend and should bear the unfavorable legal consequences. The court ordered Jiuxian Company to pay Li Xiaodong 8,394 yuan in compensation and 1,678.8 yuan in liquidated damages, totaling 10,072.8 yuan. Jiuxian Company did not appeal.

V. Yang Bo v. Bayannaoer Hezhong Yuantong Express Co., Ltd. Wulat Qianqi Branch and Fu Yingchun Online Shopping Contract Dispute

– If the goods purchased online by the consumer are falsely claimed by others during the delivery process, and the consumer claims that the seller and the deliveryman jointly bear the liability for compensation, the seller shall bear the liability for compensation according to the principle of relativity of contract.

(1) Basic case

On March 19, 2013, Yang Bo purchased a computer worth 15,123 yuan from Fu Yingchun’s electronic business department in the form of online shopping. After placing the order, the payment and postage of 95 yuan have been paid to Yingchun. On the same day, Fu Yingchun entrusted Wulateqianqi Branch of Bayannaoer Hezhong Yuantong Express Co., Ltd. (hereinafter referred to as the courier company) to deliver the goods. The goods arrived at the delivery place on the 24th of the same month and were falsely claimed by others. To this end, Yang Bo repeatedly asked Fu Yingchun to deliver the goods unsuccessfully, and then sued the People’s Court of Wulateqianqi, Inner Mongolia Autonomous Region, requesting that the courier company and Fu Yingchun compensate 15,123 yuan for the computer payment and 95 yuan for the postage.

(2) Referee results

The court held that Yang Bo purchased goods from Fu Yingchun in the form of online shopping, and paid the payment and postage to Fu Yingchun. Fu Yingchun, as the shipper, entrusted the courier company to deliver the goods to Yang Bo, forming the online shopping contract relationship and the transportation contract relationship respectively. From the perspective of the respective rights and obligations of the parties, in the online shopping contract, Yang Bo has paid the payment and postage through online banking, fulfilled the consumer’s payment obligation, and Fu Yingchun, as the seller, has the obligation to deliver the goods to Yang Bo according to the contract. Although Fu Yingchun has handed over the goods to the courier company for shipment, during the transportation process, the courier company’s staff handed over the goods to others for receipt without verifying the identity information of the other party during delivery. The seller Fu Yingchun has not completed the delivery obligation of the goods, which constitutes a breach of contract. Therefore, Yang Bo’s request for Fu Yingchun to compensate 15,123 yuan for the paid computer payment and 95 yuan for postage should be supported. According to the principle of relativity of the contract, the contract only binds the parties to the contract. The courier company’s wrong delivery of the goods to others belongs to the transportation relationship between Fu Yingchun and the courier company. The courier company should not be liable for compensation in this case, so Yang Bo’s request that the courier company should be liable for compensation is not supported. The court ordered Yingchun to compensate Yang Bo 15,123 yuan for the computer payment and 95 yuan for the postage. None of the parties appealed.

Fan Jianwu v. Guangdong Provincial Cultural Relics General Store over a dispute over a sales contract

– The seller sells the ordinary pomegranate jade bracelet as a jadeite bracelet, which constitutes a fraud to the consumer. The consumer has the right to request a return to the seller, and the seller refunds the money to the consumer and pays three times the price compensation.

(1) Basic case

On April 17, 2014, Fan Jianwu bought a bracelet at the Guangdong Provincial Cultural Relics General Store (hereinafter referred to as the Cultural Relics General Store) for 17,100 yuan. The store issued an invoice to him. The invoice stated that the goods were "yqgda-0765 jade bracelet" and the amount was 17,100 yuan. On the 24th of the same month, Fan Jianwu went to the store again to ask for a replacement invoice. The store then withdrew the original invoice and issued a new invoice for Fan Jianwu. The invoice stated that the goods were "yqgda-0765 jadeite bracelet". The purchased bracelet was identified as "water calcium aluminous garnet bracelet" by the Guangdong Provincial Institute of Geological Sciences. Later, at the request of the store, the parties jointly entrusted the Guangdong Provincial Jewelry, Jade and Precious Metals Testing Center to re-identify the bracelet, and the appraisal result was "garnet jade bracelet". Fan Jianwu believed that the Cultural Relics General Store sold ordinary garnet bracelets as jadeite bracelets as fake ones, which constituted fraud. Therefore, he sued the People’s Court of Yuexiu District, Guangzhou City, Guangdong Province, requesting the Cultural Relics General Store to refund him 17,100 yuan and compensate him 51,300 yuan according to law.

(2) Referee results

After trial, the court of first instance held that the sales invoice issued by the Cultural Heritage Store to Fan Jianwu showed that it was a "jadeite bracelet", but it was identified as a "garnet jade bracelet". Although the store argued that it changed the first invoice item "jade bracelet" to "jadeite bracelet" after repeated pleas by Fan Jianwu, from the audio recording evidence provided by Fan Jianwu, the store claimed that the bracelet it sold to Fan Jianwu was made of jadeite, and clearly informed Fan Jianwu that the jade bracelet purchased was made of jadeite. As the operator of the store, the "garnet jade bracelet" was sold to Fan Jianwu as a "jadeite bracelet", which was fake and could be identified as a fraudulent consumer. In accordance with Article 55 of the Consumer Rights Protection Law, the court of first instance ruled that Fan Jianwu returned the bracelet purchased to the main cultural relics store, and the store refunded Fan Jianwu 17,100 yuan for the goods; the main cultural relics store compensated Fan Jianwu 51,300 yuan for three times the price of the bracelet. The Cultural Relics General Store refused to accept it and appealed on the grounds that the facts found in the original trial and the application of law were wrong. The Intermediate People’s Court of Guangzhou City, Guangdong Province, 2nd-round Moderation held that according to the invoice issued by the Cultural Relics General Store and the recording of the conversation provided by Fan Jianwu, it has been fully confirmed that the "jadeite bracelet" it sold to Fan Jianwu has been determined to be a "garnet jade bracelet" after being jointly commissioned by both parties. There is a significant difference in the quality of the goods claimed by the Cultural Relics General Store during the sales process. Therefore, the original court found that its behavior constituted fraud and was not improper. The Cultural Relics General Store argued that its behavior did not constitute fraud on the grounds that the bracelet in dispute had cultural relic value, and Fan Jianwu did not suffer losses, and the reasons were not established. Accordingly, the court upheld the original judgment.

VII. Yu Aoyong v. Bi Liping Product Seller Liability Dispute

– The operator falsely advertises its health care products and induces consumers to buy them, which constitutes commercial fraud. Consumers have the right to ask the operator to refund the payment and pay three times the compensation.

(1) Basic case

On April 16, 2014, Yu Aoyong purchased two sets of Shuangning brand functional health mattresses at the price of 14,100 yuan in Bi Liping, with a specification of 2 meters × 1.5 meters × 0.12 meters. After use, the mattress did not have the functions of preventing cancer, inhibiting cancer cell growth, treating diseases and preventing diseases as advertised by Bi Liping. To this end, Yu Aoyong sued the People’s Court of Weihai Torch High-tech Industrial Development Zone in Shandong Province, claiming that Bi Liping’s behavior constituted fraud, and requested that Bi Liping be ordered to refund the payment of 28,200 yuan and compensate him 84,600 yuan three times the purchase price.

(2) Referee results

After hearing, the court held that Bi Liping recognized the facts claimed by Yu Aoyong, and his behavior constituted commercial fraud, and admitted that he should return the money and pay three times the compensation as requested by the plaintiff. In accordance with Article 55 of the Consumer Rights Protection Law, the court ruled that Bi Liping returned 28,200 yuan for the goods in Aoyong and compensated 84,600 yuan for three times the price of the goods purchased by Aoyong. Bi Liping did not appeal.

Eight, Wang v. Beijing Yiluyou Baby Products Co., Ltd. Service Contract Dispute

– – During the consumption process of using the prepaid card, the consumer card cannot be used because the operator is not operating at the original address, and he has the right to request to cancel the contract and refund the balance of the prepaid card.

(1) Basic case

On September 3, 2013, the baby Wang experienced a swim at Beijing Yilu Tour Baby Products Co., Ltd. (hereinafter referred to as Yilu Tour Company), and his mother paid the Yilu Tour Company a deposit of 100 yuan for the swimming card. On the 5th of the same month, his mother paid the Yilu Tour Company the balance of 2498 yuan for 40 swimming cards (the period is from September 5, 2013 to September 5, 2014). After applying for the card, Wang swam once, but there was no crying phenomenon. During the third and fourth swims, Yilu Tour Company no longer operates at the original address, and Wang’s swimming card can no longer be used. Wang on the grounds that the services provided by Yilu Tour Company did not meet the contract agreement and Wang could not achieve the purpose of the contract, he requested to terminate the contract with Yilu Tour Company and refund the remaining money, but was rejected, and then sued the People’s Court of Fengtai District, Beijing, requesting Yilu Tour Company to return its deposit of 100 yuan and the balance of the swimming card 2387.55 yuan.

(2) Referee results

The court of first instance held that the service contract signed orally between Wang and Yilu Tour Company was valid. The business scope, address and invoice issues of Yilu Tour Company that Wang complained about were irrelevant to the purpose of the contract; the alleged violation of relevant management regulations and the services provided by Yilu Tour Company did not conform to the agreement, and the evidence was insufficient to prove that the purpose of the contract could not be achieved and the actions of Yilu Tour Company had a causal relationship, so the judgment rejected Wang’s lawsuit. Wang appealed that Yilu Tour Company had breached the contract and the contract should be cancelled. The 2nd-round Moderation of the Second Intermediate People’s Court of Beijing held that during the 2nd-round Moderation of this case, Yilu Tour Company failed to appear in court to respond to the lawsuit after being legally summoned, nor did it operate in its place of business and registration, so that the swimming card purchased by Wang could not continue to be used, and the contract could no longer be performed in fact. Wang’s appeal claim for termination of the contract is in line with the circumstances of termination of the contract stipulated in Article 93 of the Contract Law. Accordingly, the court ruled: revoke the judgment of first instance, terminate the service contract between Wang and Yilu Tour Company, and Yilu Tour Company returns Wang’s swimming card fee of 2262.65 yuan and deposit of 100 yuan.

Nine, Wu Junmei v. Zhejiang Pingyun Commercial Trading Co., Ltd. Dispute over sales contract

– The seller installs the air conditioner he sells according to the contract. During the installation process, due to safety hazards that occur inadvertently and cause losses to consumers, he shall bear corresponding compensation liabilities.

(1) Basic case

On April 30, 2008, Wu Junmei purchased a big gold medal air conditioner from Zhejiang Shuangyun Commercial Trading Co., Ltd. (hereinafter referred to as Shuangshi Company), with a total price of 8,051 yuan. The company issued an installation order to Wu Junmei, and sent someone to install an air conditioner at Wu Junmei’s home on May 11, 2008. In August 2013, the floor and wall of Wu Junmei’s living room and adjacent rooms were eroded by water. After inspection by the after-sales staff of Dajin Air Conditioning, it was confirmed that the wall hole where the drain pipe of the air conditioner passed through was not blocked, and the drain pipe at the hole where the mouse bit the wall hole leaked. Wu Junmei repaired the damaged floor, wall and related areas, and the repair cost was not compensated. Wu Junmei then sued the People’s Court of Xiaoshan District, Hangzhou City, Zhejiang Province, requesting that the company be ordered to compensate 14,104 yuan for its losses and pay 10,000 yuan for mental damage.

(2) Referee results

The court heard that the sales contract relationship between Wu Junmei and Ning Company was established and legal and valid. The air conditioner is a kind of refrigeration equipment with high installation specifications. As the seller, Ning Company should not only provide machinery and equipment that meet the quality requirements, but also provide installation services that meet the requirements of the specifications. Whether the air conditioner purchased by Wu Junmei was actually installed by the manufacturer or by the seller, it cannot be excluded that the seller, as the counterparty to the contract, has the obligation to ensure that the air conditioner is in normal use and does not cause damage to personal property. The company failed to exercise reasonable care and failed to ensure that the wall hole through which the air conditioner drain pipe passes is blocked, so that mice can enter the wall hole and bite off the drain pipe, causing water leakage and causing damage to the walls and floors of the house. There was a causal relationship between his failure to properly perform his contractual obligations and the damage results, and he was responsible for the losses suffered by Wu Junmei. As a consumer, Wu Junmei asked the company to compensate for the cost of repairing the floor and wall, and the court supported it. The missed work fee and mental damage consolation money claimed by Wu Junmei lacked basis, and the court did not support it. The court ruled that the company should compensate Wu Junmei for the actual repair cost of 12,175 yuan. The company did not appeal.

X. Wang Yi v. Tianjin Zhongjin Peixian Automotive Service Co., Ltd. Dispute over the sale contract

– The operator sells the recalled car, which constitutes commercial fraud. Consumers have the right to request the refund of the purchased car, and the operator will refund the purchase price and compensate double the purchase price.

(1) Basic case

On September 28, 2013, Wang Yi purchased a small off-road bus of Outlander JE3A2693 from Tianjin Zhongjin Pei Xian Automobile Service Co., Ltd. (hereinafter referred to as Zhongjin Automobile Company) at a price of 249,800 yuan. Zhongjin Automobile Company paid 22,700 yuan for vehicle purchase tax, 225 yuan for vehicle and vessel tax, 1,100 yuan for compulsory motor vehicle traffic accident insurance, and 10,752 yuan for comprehensive motor vehicle insurance, totaling 34,777 yuan. A license fee of 900 yuan was charged. On October 15, 2013, Zhongjin Automobile Company delivered the vehicle to Wang Yi. On February 7, 2014, Zhongjin Automobile Company informed Wang Yi that the vehicle should be recalled. On June 4, 2013, Mitsubishi Motors Sales (China) Co., Ltd. issued a recall notice for some imported Outlander vehicles. The recall period is from June 5, 2013 to June 4, 2014. The scope of the recalled vehicles includes the vehicles purchased by Wang Yi. The defect is caused by the supplier’s manufacturing reasons, resulting in the failure of the components that monitor the internal microcomputer power supply of the electric power steering cgroup parts. There may be consequences such as wrong start of the power monitoring circuit, and there are potential safety hazards. The maintenance measures are to replace the electric power steering cgroup parts (EPS-ECU). Wang Yi then sued the People’s Court of Tianjin Binhai New Area, requesting the return of the car. Zhongjin Automobile Company returned the purchase price of 285,477 yuan and tripled the compensation of 749,400 yuan.

(2) Referee results

The court of first instance held that in this case, the producer had informed the public of the fact that some imported Outlander cars had product defects that should be recalled and the scope of the recall by means of a media announcement. Therefore, the fact that the vehicles in dispute belonged to the vehicles that should be recalled was a matter that had been informed to the public, and there was no concealment. In addition, according to the recall announcement issued by the producer, the defects of the vehicles in dispute could be eliminated by replacing the electric power steering cgroup unit (EPS-ECU) with an improved process, and afterward, Zhongjin Automobile Company took the initiative to inform Wang Yi that the defects of the vehicles in dispute had not been eliminated and that components needed to be replaced, so Zhongjin Automobile Company did not have the intention to conceal this. In summary, Zhongjin Automobile Company’s behavior did not constitute fraud, so the judgment rejected Wang Yi’s lawsuit. Wang Yi appealed on the grounds that the facts of the original judgment were unclear and the application of law was wrong. 2nd-round Moderation of Tianjin Second Intermediate People’s Court held that Zhongjin Automobile Company, as an operator, should know whether the vehicle was within the scope of the recall, and its defense could not be established because it was unaware of the recall of the vehicle involved. Zhongjin Automobile Company concealed the defects of the vehicle and sold it, which constituted commercial fraud. The vehicle sales in this case took place before the amendment of the Consumer Rights Protection Law, so Zhongjin Automobile Company should bear the legal responsibility of "one refund and one compensation". The court’s 2nd-round Moderation judgment: Revoking the first-instance judgment in this case, Wang Yi returned the car to Zhongjin Automobile Company, Zhongjin Automobile Company refunded Wang Yi 249,800 yuan for the purchase of the car, doubled the compensation to Wang Yi 249,800 yuan, and compensated Wang Yi for vehicle purchase tax, etc. A total of 35,677 yuan.